MBAITU FM PRIVACY POLICY.

Last Updated: 19th March 2025

Privacy Policy – Mbaitu FM

Welcome to Mbaitu FM! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your data in compliance with the Constitution of Kenya 2010, the Data Protection Act, 2019, and the General Data Protection Regulation (GDPR).

1. Introduction

Mbaitu FM respects your right to privacy and is committed to safeguarding your personal information. This policy explains how we collect, use, and protect your data when you interact with our website (www.mbaitufm.com), mobile applications, and other digital platforms.

By accessing or using our services, you consent to the practices described in this policy.

2. Definitions

  • “Mbaitu FM,” “we,” “us,” or “our” refers to Mbaitu FM and its affiliated entities.
  • “User,” “you,” or “your” refers to anyone accessing or using our services.
  • “Personal Data” means any information that identifies or can be used to identify an individual (e.g., name, email, phone number, etc.).
  • “Processing” refers to any operation performed on personal data, such as collection, storage, or sharing.

3. Information We Collect

3.1 Personal Data (Per Section 2 of the Data Protection Act, 2019)

We may collect the following types of personal data:

  • Name
  • Email address
  • Phone number
  • Location (if applicable)
  • Age (where required for contests or promotions)
  • Any other details voluntarily provided when subscribing to newsletters, participating in surveys, or engaging with us

3.2 Non-Personal Data (Automatically Collected)

  • IP Address: Collected for security and analytics.
  • Device Information: Includes browser type, operating system, and device model.
  • Cookies & Tracking Data: Used to enhance user experience and analyze site usage.
  • Log Data: Information about interactions with our website (pages visited, time spent, navigation behavior).
  • Third-Party Information: If you interact with our content on social media platforms (e.g., Facebook, Twitter, YouTube), we may receive data subject to their privacy policies.

4. How We Use Your Data

Mbaitu FM may use your personal data for the following purposes:

  • To provide and improve our services
  • To personalize your experience on our platforms
  • To communicate with you about promotions, contests, and updates
  • To analyze user trends and optimize content
  • To comply with legal obligations
  • To prevent fraud and enhance security
  • To send marketing communications (if opted in)

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. After the retention period, data will be securely deleted or anonymized. Retention may be extended for legal, security, or continuity reasons.

6. Data Sharing & Disclosure

Mbaitu FM does not sell or rent your personal data. However, we may share your data with:

  • Service Providers & Partners: For hosting, analytics, and marketing
  • Legal & Regulatory Authorities: As required by law, court order, or government request
  • Affiliated Companies: In case of a merger, acquisition, or restructuring
  • Advertising & Analytics Providers: We may share anonymized data for targeted advertising

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.

  • Essential Cookies: Required for core website functionality
  • Performance Cookies: Help us understand user behavior
  • Marketing Cookies: Enable personalized advertising

Users can manage cookie preferences via browser settings.

8. Security Measures

Mbaitu FM implements robust security controls to protect your data:

  • SSL (Secure Socket Layer) encryption
  • Restricted access to sensitive information
  • Regular security audits and updates
  • Secure data storage mechanisms
  • Encryption protocols
  • Firewalls and intrusion detection systems
  • Compliance with Section 41 of the Data Protection Act

Note: While we strive for top-tier security, no system is 100% secure. We encourage users to adopt personal precautions such as strong passwords and caution against phishing.

Mbaitu FM processes data lawfully based on:

  • User Consent (Section 32, Data Protection Act)
  • Legal Obligations (Section 46, Kenya Information and Communications Act)

10. Your Rights

Under the Constitution of Kenya 2010, the Data Protection Act, 2019, and GDPR, you have the right to:

  • Access your personal data (Section 26(a))
  • Request correction of inaccurate data (Section 26(b))
  • Request deletion of your personal data (Section 26(e))
  • Object to processing for direct marketing
  • Data portability – receive your data in a structured format
  • Withdraw consent at any time
  • Protection from discrimination when exercising your rights (Article 27, Constitution)

To exercise any of these rights, contact us at: info@mbaitufm.co.ke

11. International Data Transfers

Where personal data is transferred outside Kenya, Mbaitu FM ensures:

  • Compliance with the Data Protection Act 2019
  • Valid data protection agreements with international partners
  • Adherence to GDPR and similar regulations
  • Encrypted and secure data transmission

12. Changes to This Privacy Policy

Mbaitu FM may update this policy periodically in accordance with Section 51 of the Data Protection Act, 2019. Users will be notified through our website or via email. We recommend reviewing this policy regularly for updates.

13. Contact Information

For questions, complaints, or data-related requests, please contact our Data Protection Officer (DPO):