Last Updated: 19th March 2025.
Welcome to Mbaitu FM! Your privacy is important to us, and we are commiDed to protecEng
the personal informaEon you share with us. This Privacy Policy outlines how we collect, use,
store, and protect your data in compliance with the ConsEtuEon of Kenya 2010, Data
ProtecEon Act, 2019 and General data protecEon regulaEons (GDPR).
- IntroducEon
Mbaitu FM respects your right to privacy and is commiDed to safeguarding your personal
informaEon. This policy explains how we collect, use, and protect your data when you interact
with our website (www.mbaitufm.co.ke), mobile applicaEons, and other digital plaUorms.
By accessing or using our services, you consent to the pracEces described in this policy. - DefiniEons
- “Mbaitu FM,” “we,” “us,” or “our” refers to Mbaitu FM and its affiliated enEEes.
- “User,” “you,” or “your” refers to anyone accessing or using our services.
- “Personal Data” means any informaEon that idenEfies or can be used to idenEfy an
individual (e.g., name, email, phone number, etc.). - “Processing” refers to any operaEon performed on personal data, such as collecEon,
storage, or sharing.
- InformaEon We Collect,
3.1 Personal Data (Per SecEon 2 of Data ProtecEon Act, 2019).
We may collect the following types of personal data when you interact with Mbaitu FM:
InformaEon You Provide Directly;
- Name
- Email address
- Phone number
- LocaEon (if applicable)
- Age (where required for contests or promoEons)
- Any other details voluntarily provided when subscribing to newsleDers, parEcipaEng in
surveys, or engaging with us
3.2 Non-Personal Data:
InformaEon We Collect AutomaEcally; - IP Address: Collected for security and analyEcs purposes.
- Device InformaEon: Includes browser type, operaEng system, and device model.
- Cookies & Tracking Data: Used to enhance user experience and analyze site usage.
- Log Data: InformaEon about interacEons with our website, such as pages visited, Eme
spent, and navigaEon behavior.
Third-Party InformaEon; - If you interact with our content via social media plaUorms (e.g., Facebook, TwiDer,
YouTube), we may receive data in line with their privacy policies.
- How We Use Your Data:
Mbaitu FM may use your personal data for the following purposes;
- To provide and improve our services
- To personalize your experience on our website and mobile applicaEons
- To communicate with you about promoEons, contests, and updates
- To analyze user trends and opEmize content based on listener preferences
- To comply with legal obligaEons and regulatory requirements
- To prevent fraud, unauthorized access, and other security risks
- To send you markeEng communicaEons (if you have opted in)
- Data RetenEon.
We will retain your personal data only for as long as necessary for the purposes outlined in this
policy. We may keep records for legal, security, and business conEnuity reasons. Once the
retenEon period expires, data will be securely deleted or anonymized. - Data Sharing & Disclosure.
Mbaitu FM does not sell or rent your personal data. However, we may share your data with:
- Service Providers & Partners: Third-party plaUorms that assist with hosEng, analyEcs,
and markeEng - Legal & Regulatory AuthoriEes: If required by law, court order, or government request
- Affiliated Companies: If Mbaitu FM undergoes a merger, acquisiEon, or restructuring
- AdverEsing & AnalyEcs Providers: We may share anonymized data with third-party
adverEsers for targeted adverEsing
- Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can manage
cookie preferences through your browser sehngs.
- EssenEal Cookies: Required for core website funcEons
- Performance Cookies: Help us understand user behavior and improve site funcEonality
- MarkeEng Cookies: Used for personalized adverEsing
- Security Measures
Mbaitu FM implements strict security controls to protect your personal data, including:
- Secure Socket Layer (SSL) encrypEon
- Restricted access to sensiEve informaEon
- Regular security audits and updates
- Secure data storage mechanisms
- Compliance with SecEon 41 of the Data ProtecEon Act.
- EncrypEon protocols.
- Firewalls and intrusion detecEon systems
Despite these measures, no system is 100% Secure. We encourage users to adopt personal
security measures, such as using strong passwords and avoiding phishing scams.
- Legal Basis for Processing Data
Mbaitu FM processes user data lawfully based on:
- User consent (per SecEon 32 of Data ProtecEon Act).
- Legal obligaEons (per SecEon 46 of Kenya InformaEon and CommunicaEons Act).
- User Rights Under Kenyan law: The consEtuEon of Kenya 2010, Data ProtecEon Act, 2019
and GDPR:
- Right to Access (SecEon 26(a) of Data ProtecEon Act) – Users can request copies
of their personal data. - Right to CorrecEon (SecEon 26(b) of Data ProtecEon Act) – Users can request
inaccurate data be corrected. - Right to DeleEon (SecEon 26(e) of Data ProtecEon Act) – Users can request
deleEon of personal data. - Right to Object: Object to data processing for direct markeEng purposes
- Right to Data Portability: Receive your data in a structured format
- Right to Withdraw Consent: Opt-out of markeEng communicaEons at any Eme
- Right not to be discriminated exercising your rights under the consEtuEon of Kenya 2010
arEcle 27.
To exercise your rights kindly contact us at info@mbaitufm.co.ke.
- InternaEonal Data Transfers
If we transfer your personal data outside Kenya, we ensure adequate protecEon through:
- Compliance with the data protecEon act 2019.
- Data protecEon agreements with internaEonal partners
- Compliance with GDPR and other relevant regulaEons
- Secure encrypEon methods during data transmission
- Changes to This Privacy Policy
Mbaitu FM reserves the right to update this Privacy Policy periodically hence we may update
this policy in accordance with secEon 51 of the Dats ProtecEon Act, 2019. Any changes will be
communicated via our website or email noEficaEons. We encourage users to review this policy
regularly. - Contact InformaEon
For quesEons, complaints, or data protecEon requests, contact our Data ProtecEon Officer
(DPO):
� Email: info@mbaitufm.co.ke
� Phone: +254 20 239 3111
� Website: www.mbaitufm.co.ke