Public Service, Human Capital Development and Special Programmes Cabinet Secretary Geoffrey Ruku has called on Kenyan institutions to integrate artificial intelligence into human resource management, describing it as a crucial step toward modernising the profession and boosting organisational performance.
Speaking during the opening of the 11th Annual National Human Resource Congress in Mombasa, CS Ruku challenged HR professionals to rethink traditional approaches and embrace emerging technologies like AI and blockchain to drive real change in how people and talent are managed.
“The future of HR isn’t about processes it’s about experiences. It’s about being predictive, not reactive, and powered by smart technologies instead of manual systems,” Ruku said. He pointed to global disruptions, shifting workforce dynamics, and rapid technological innovation as key forces reshaping the HR landscape.
The congress, themed “Reimagining HR: Navigating Strategy, People & Technology,” brought together HR leaders, policymakers, and executives from across the public and private sectors to exchange ideas on the profession’s evolving role.
CS Ruku emphasized that HR must evolve beyond its administrative roots and become a core driver of strategic success. He encouraged HR teams to adopt data analytics, AI-based tools, and automation to improve recruitment, employee retention, performance monitoring, and workforce planning.
“Automation is not just about efficiency it’s about making better decisions, predicting trends like employee turnover, and ensuring resources are optimally deployed,” he noted.
Ruku also called for stronger public-private partnerships to address youth unemployment, urging both sectors to work together to expand access to meaningful internships and career development programs.
“Youth empowerment cannot rest on the shoulders of government alone. It’s time we held a national dialogue about how to offer more relevant, impactful internship opportunities,” he said.
Beyond technology, the Cabinet Secretary stressed the need to embed values like diversity, equity, and inclusion in HR frameworks. He advocated for people-centered strategies that prioritize well-being, continuous learning, and long-term career growth.
